Contact information

We’re here to help you bring comfort and style to your pet’s life! At ABBEY & RICHARD, we value our customers and are dedicated to providing the best support for our premium dog beds and pet comfort products. Whether you have a question about an order, need sizing or product details, or want shipping information, our professional team is ready to assist you.

Get In Touch
Operator: ABBEY RICHARD INC
Email: info@abbeyrichardofficial.com (We aim to respond to all inquiries within 24 hours on business days.)
Phone: +1 267-596-8733
Business Address: 530 N 7TH ST, PHILADELPHIA, PA 19123, United States

Business Hours
Our customer support team operates from Philadelphia, Pennsylvania. Please note our operating hours:

Monday - Friday: 9:00 AM – 5:00 PM (EST/EDT - Eastern Time)
Saturday - Sunday: Closed

Customer Note: For customers across the United States, please note that response times may vary slightly during weekends or public holidays. All inquiries will be handled as a priority on the next business day.

Quick Help
Order Tracking: Please include your order number in your email for faster service.
Shipping: We offer free standard shipping on all dog beds and pet comfort products within the United States.
Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
Secure Payment: All transactions are securely processed in USD.